{"id":332,"date":"2026-05-07T08:51:08","date_gmt":"2026-05-07T06:51:08","guid":{"rendered":"https:\/\/www.sorrentoquadadventure.com\/privacy-cookie-policy\/"},"modified":"2026-05-07T10:46:31","modified_gmt":"2026-05-07T08:46:31","slug":"privacy-cookie-policy","status":"publish","type":"page","link":"https:\/\/www.sorrentoquadadventure.com\/en\/privacy-cookie-policy\/","title":{"rendered":"Privacy &amp; Cookie Policy\u200b"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"332\" class=\"elementor elementor-332 elementor-277\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40f21984 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40f21984\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b9ac53\" data-id=\"9b9ac53\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-312fbc3a elementor-widget elementor-widget-jkit_heading\" data-id=\"312fbc3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_heading.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-heading  align-center align-tablet- align-mobile- jeg_module___6aa4ce7d8ec2e\" ><div class=\"heading-section-title  display-inline-block\"><h2 class=\"heading-title\">Privacy &amp; Cookie Policy<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28c0c10c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28c0c10c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17ff2169 elementor-invisible\" data-id=\"17ff2169\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1effce7 elementor-widget elementor-widget-text-editor\" data-id=\"1effce7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #001535;\">Privacy &amp; Cookie Policy<\/span><\/h2>\n<span style=\"color: #001535;\">Pursuant to EU Regulation 2016\/679 (\u201cGDPR\u201d), this page describes how we process the personal data of users who visit the website <strong>www.vivacharter.it<\/strong> and use the services offered.<\/span>\n<h3><span style=\"color: #001535;\">1. Data controller<\/span><\/h3>\n<span style=\"color: #001535;\">Via Degli Aranci,33 &#8211; 80067 &#8211; Sorrento (Na) \u2013 Italy \u2013 P.IVA 09427891214<\/span>\n<span style=\"color: #001535;\">Email: <a style=\"color: #001535;\" href=\"mailto:serenitysorrento@gmail.com\">serenitysorrento@gmail.com<\/a><\/span>\n<h3><span style=\"color: #001535;\">2. Data collected<\/span><\/h3>\n<h4><span style=\"color: #001535;\">2.1 Data provided voluntarily<\/span><\/h4>\n<span style=\"color: #001535;\">Through the contact and booking forms, the user can voluntarily provide:<\/span>\n<ul>\n \t<li><span style=\"color: #001535;\">Name and surname<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Email<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Telephone number<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Date and type of tour<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Number of adults and children<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Free message<\/span><\/li>\n<\/ul>\n<span style=\"color: #001535;\">This data is saved on the site via Elementor Forms and used to respond to user requests.<\/span>\n<h4><span style=\"color: #001535;\">2.2 Data collected automatically<\/span><\/h4>\n<span style=\"color: #001535;\">While browsing, the following are collected:<\/span>\n<ul>\n \t<li><span style=\"color: #001535;\">Technical and statistical data via Google Analytics 4 (with anonymized IP)<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Interaction data via Google Tag Manager<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Passive geolocation data (via Google Maps)<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Interactions with the WhatsApp Joinchat plugin (clicks on the button, number, time)<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #001535;\">3. Purpose and legal basis<\/span><\/h3>\n<table>\n<tbody>\n<tr>\n<th>Purpose<\/th>\n<th>Legal basis<\/th>\n<th>Retention<\/th>\n<\/tr>\n<tr>\n<td>Request\/Booking Management<\/td>\n<td>Contract Execution\/Pre-Contractual Measures<\/td>\n<td>24 months<\/td>\n<\/tr>\n<tr>\n<td>Anonymous statistical analysis<\/td>\n<td>Legitimate interest<\/td>\n<td>12 months<\/td>\n<\/tr>\n<tr>\n<td>Contact via WhatsApp<\/td>\n<td>Express consent<\/td>\n<td>Not saved on the site<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #001535;\">Map display<\/span><\/td>\n<td><span style=\"color: #001535;\">Consent via cookie banner<\/span><\/td>\n<td><span style=\"color: #001535;\">12 months<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span style=\"color: #001535;\">4. Data recipients<\/span><\/h3>\n<ul>\n \t<li><span style=\"color: #001535;\">Hosting providers (SiteGround)<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Google LLC (GA4, Tag Manager, Maps)<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Joinchat plugin per WhatsApp<\/span><\/li>\n<\/ul>\n<span style=\"color: #001535;\">All providers adopt adequate data protection measures, including standard contractual clauses for any transfers outside the EU.<\/span>\n<h3><span style=\"color: #001535;\">5. Rights of the interested party<\/span><\/h3>\n<span style=\"color: #001535;\">The user may, at any time, exercise the rights provided for by Articles 15-22 of the GDPR by writing to <a style=\"color: #001535;\" href=\"mailto:serenitysorrento@gmail.com\">serenitysorrento@gmail.com<\/a>:<\/span>\n<ul>\n \t<li><span style=\"color: #001535;\">Access, rectification, deletion of data<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Limitation or opposition to processing<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Data portability<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Revocation of consent<\/span><\/li>\n \t<li><span style=\"color: #001535;\">Complaint to the Guarantor Authority (www.garanteprivacy.it)<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #001535;\">6. Changes<\/span><\/h3>\n<span style=\"color: #001535;\">This policy may be updated. Last revised: <strong>July 4, 2025<\/strong> <\/span>\n<h2><span style=\"color: #001535;\">Cookie Policy<\/span><\/h2>\n<span style=\"color: #001535;\">This site uses technical cookies and, with your consent, third-party cookies to improve navigation, analyze traffic, and offer interactive features.<\/span>\n<h3><span style=\"color: #001535;\">1. What are cookies?<\/span><\/h3>\n<span style=\"color: #001535;\">Cookies are small text files that a website sends to your browser, where they are stored before being retransmitted to the same websites on your next visit.<\/span>\n<h3><span style=\"color: #001535;\">2. Types of cookies used<\/span><\/h3>\n<ul>\n \t<li><span style=\"color: #001535;\"><strong>Technical cookies: <\/strong>necessary for the functioning of the site, such as managing forms, saving preferences, and accessing content.<\/span><\/li>\n \t<li><span style=\"color: #001535;\"><strong>Analytics cookies: <\/strong>Google Analytics 4, with anonymized IP, used for statistical purposes and in aggregate form. Active only with prior consent. <\/span><\/li>\n \t<li><span style=\"color: #001535;\"><strong>Third-party functional cookies: <\/strong>Google Maps (geolocation), Joinchat (WhatsApp integration)<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #001535;\">3. Consent management<\/span><\/h3>\n<span style=\"color: #001535;\">Users can accept or reject non-essential cookies via the banner displayed upon first access. They can always change their preferences via the &#8220;Manage Cookies&#8221; link on the site. <\/span>\n<h3><span style=\"color: #001535;\">4. How to disable cookies<\/span><\/h3>\n<span style=\"color: #001535;\">You can configure your browser to block or delete cookies. However, disabling technical cookies may impair some of the site&#8217;s features. <\/span>\n<h3><span style=\"color: #001535;\">5. Policy Changes<\/span><\/h3>\n<span style=\"color: #001535;\">This Cookie Policy may be subject to updates. Last revised:<strong> May 7, 2026<\/strong> <\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy &amp; Cookie Policy Privacy &amp; Cookie Policy Pursuant to EU Regulation 2016\/679 (\u201cGDPR\u201d), this page describes how we process the personal data of users who visit the website www.vivacharter.it and use the services offered. 1. Data controller Via Degli Aranci,33 &#8211; 80067 &#8211; Sorrento (Na) \u2013 Italy \u2013 P.IVA 09427891214 Email: serenitysorrento@gmail.com 2. Data [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-332","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sorrentoquadadventure.com\/en\/wp-json\/wp\/v2\/pages\/332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sorrentoquadadventure.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sorrentoquadadventure.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sorrentoquadadventure.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sorrentoquadadventure.com\/en\/wp-json\/wp\/v2\/comments?post=332"}],"version-history":[{"count":1,"href":"https:\/\/www.sorrentoquadadventure.com\/en\/wp-json\/wp\/v2\/pages\/332\/revisions"}],"predecessor-version":[{"id":334,"href":"https:\/\/www.sorrentoquadadventure.com\/en\/wp-json\/wp\/v2\/pages\/332\/revisions\/334"}],"wp:attachment":[{"href":"https:\/\/www.sorrentoquadadventure.com\/en\/wp-json\/wp\/v2\/media?parent=332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}